Cookies
A cookie is a small data file that certain web sites write to your hard drive
when you visit them. A cookie file can contain information such as your shopping
cart number that the site uses to track the products you intend to purchase.
No personal information can be or is placed in a cookie by this site. A cookie
can't read data off your hard disk or read cookie files created by other sites.
If you've set your browser to warn you before accepting cookies, you will receive
the warning message with each cookie. You can refuse cookies by turning them
off in your browser, however they are required to use our site. We do not share
information about individual users with any third party (We will divulge information
only as necessary to comply with state and federal laws.) We will e-mail our
customers on specials or new features about our products only if you indicate
you wish to receive such email.
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Does www.allfireplaces.com share the information it
receives?
Information about our customers is an important part of our business, and we
are not in the business of selling it to others. We do not sell your information.
We may e-mail you when a new product line comes out.
Restricted Distribution / Sales
Due to warranty issues and manufacturer restrictions, we are not able to ship
all products to all geographical locations. If you reside in a restricted area,
we will immediately issue a refund, notify you of such, and cancel your sale.
Buy With Confidence
· Credit card companies protect buyers. Many people don't realize the
extent of protection that their credit cards companies provide. It's simple.
If you get transactions charged to your account which you didn't authorize,
you can request a refund from your credit card issuer.
· Buying online is as safe as buying by mail order. Risks on the Internet
are the same as in mail order. If you feel confident to buy by phone, fax or
mail, you should be confident to buy on the Internet. In fact your rights are
the same whether shopping on the Net or in the high street.
· The fraud myth. Despite all the press hype about Internet fraud, real-life
examples are amazingly hard to find. Last year at a seminar with hundreds of
people present, the question was asked "Who has suffered credit card fraud?"
In response, a sea of hands went up. When asked "Who has experienced Internet
credit card fraud," no hands went up.
· Encryption is the key. Remember that credit card information is fully
encrypted by www.allfireplaces.com and our vendors as it travels over the Net.
· Buying online is no riskier than many personal transactions. The risk
is actually no greater than using your card at a gas station or a shopping mall
- where the person behind you can read it. The risk is also no greater than
in a restaurant, where the card often disappears and lots of copies of slips
could be run off by any member of staff.
· Think twice about orders from outside North America. The few cases
of reported fraud on the Net have been at the sellers expense, not the buyer.
Vendors need to be aware of orders coming from jurisdictions where it is particularly
hard to take action against fraud. Countries outside of Europe and North America
seem to pose the main risk.
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